Event Programme

RetailNEXT: The New Wave of People, Products & Processes


Retail is – and will always remain — a people’s business. Be that interpreted as customer service, shopper analytics or in-store engagement, people are at the front and centre of every retailer’s strategy. But are retail professionals themselves innovating and evolving enough to service the dynamic consumer universe of today? Along with technology, the future of successful retail will determined by the depth of ideas, innovations and people skilled at managing – and benefiting from — the unpredictability of future shopping behaviours. MRF 2019 will bring together the Middle East’s most powerful retail influencers and leaders to focus on the 4 fundamentals driving profitable innovation in retail: People, Products, Processes and Technology.


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